Maintain and improve the level of service to the organization
Financial Management for IT Services
Manage the costs associated with providing the organization with the resources needed to meet requirements
Availability Management
Optimize IT infrastructure capabilities, services, and support to minimize service outages and provide sustained levels of service to meet business requirements
IT Service Continuity
Manage an organization’s capability to provide the necessary level of service following an interruption of service
Capacity Management
Enable an organization to tactically manage resources and strategically plan for future resource requirements